VERBIER * LUXURY CHALET RENTAL * CHALET NORJEANNE
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Terms and Conditions of Booking Your holiday booking is made between Ski Extra Ltd and the party leader, named on your invoice. All bookings are subject to the conditions below. Confirmation and Payment A 20% deposit is payable on booking. The remainder of the cost of the holiday is payable 12 weeks prior to your arrival in the resort. The party leader who makes the booking is liable for full payment for the holiday. For bookings made within 12 weeks of departure, full payment for the holiday must be made immediately to confirm your booking.
Your responsibilities a)By accepting our terms and conditions you hereby agree to guarantee payment for any chargeable services requested by any member of your group both before and during your holiday – ski school, massages etc. b)We expect all our guests to treat the chalet with care and respect. Ski Extra will be entitled to recover the cost of any damage caused by any member of your group. Unacceptable behaviour will result in the termination of your holiday with no right to a refund for your holiday or any expenses incurred as a result of the termination. Damage deposit Ski Extra reserves the right to take a damage deposit payable with the balance payment 10 weeks before the start date of your holiday. This deposit is fully refundable 30 days after your departure date from the chalet. However, if you have caused any damage to the contents, furnishings or structure of the chalet, the cost of replacement or repair will be taken out of your deposit. If the repair/replacement costs exceed the amount of your damage deposit you will be liable for the additional costs. Any outstanding payments such as telephone bills, lift passes, ski lessons etc. these will also be deducted from deposit before it is refunded.
Ski Extra accepts no responsibility for the action of its clients and shall not be held liable for any claim made against them (or as a result of their actions) by a third party. No surcharge guarantee The price of your holiday is fully guaranteed and will not be subject to any surcharges. The prices listed are in £ pounds sterling. Insurance Although ski and piste rescue insurance can be purchased on arrival from the resort operator Televerbier, it is a condition of booking that all our guests arrange adequate travel and ski insurance in their home country before travelling. If you intend to ski off-piste, please ensure that your policy has the appropriate cover.
Ski hosting If you ski with a Ski Extra employee it will always be on a purely social level. We cannot take responsibility for any injury howsoever caused. At all times guests ski at their own risk. Changes to your booking Any changes to your booking must be made in writing and signed by you or a member of your party. Cancellation by you Cancellations are valid only once received in writing by Ski Extra. If cancellation is more than 10 weeks before departure, the deposit will be forfeited. Within 10 weeks of departure the following cancellation charges apply. Less than 10 weeks 50% of total Less than 6 weeks 85% of total Less than 4 weeks 100% of total Departure date or after 100% of total If no written notice of cancellation is received and the client does not arrive, they will be deemed to have cancelled on the day of departure. Ski Extra reserves the right to resell any part of the cancelled holiday. This shall in no way alter their right to levy cancellation charges. If you fail to settle either the deposit payment or the final balance payment or any other extra costs by the due dates, Ski Extra reserves the right to cancel the reservation with the same terms as above. Cancellation by us If Ski Extra is forced to cancel or change your holiday due to circumstances beyond our control, such as wars, riot, strikes, terrorism, natural disaster, fire, adverse weather conditions or similar events, refunds will not be paid. In the unlikely event that Ski Extra is forced to cancel your holiday for any other reason, you will receive a full and prompt refund.